Terms of Use

Last updated October 27, 2026 · Version 2026-10-27.2

AGREEMENT TO OUR LEGAL TERMS

These Terms of Use (“Terms”) describe the rules for using the services of Nobl Kids Inc. (also “Nobl”, “we”, “us”, “our” and “Company”) and its affiliates (an entity controlling, controlled by, or under common control with a named party).

We operate Nobl Tutor, a math tutor for children, the website noblkids.com (the “Site”) and the related online products, platforms, services and applications that refer or link to these legal terms (together, the “Services”, and these terms, the “Legal Terms”).

You can contact us by phone at 437-529-3443, email at support@noblkids.com, or by mail to 1 First Canadian Place, 100 King Street West, Suite 6200, P.O. Box 50, Toronto, Ontario M5X 1B8, Canada.

These Legal Terms are a legally binding agreement between you and Nobl Kids Inc. about your access to and use of the Services. You accept them, and our Privacy Policy, when you set up your account. In the free session, you accept them by ticking the box that says so on the note before the session starts. If you do not agree with all of these Legal Terms, you may not use the Services and must stop using them.

We may update these Legal Terms to reflect changes in our practices or legal requirements. Each update is posted here, with the date it was last updated and its version at the top. If we change these Legal Terms or our Privacy Policy in a way that matters, we will ask you to accept the new version in the app before you continue. Smaller changes, such as clearer wording, take effect when we post them.

Accounts are for parents and legal guardians who are at least 18 years old. Children use the Services only through profiles a parent creates and controls (see Our Services). Our Services are intended for families in Canada.

We recommend that you print or save a copy of these Legal Terms for your records.

TABLE OF CONTENTS

  1. Our Services
  2. Intellectual Property Rights
  3. User Representations
  4. User Registration
  5. Purchases and Payment
  6. Promotions
  7. Policy
  8. Prohibited Activities
  9. User Generated Contributions
  10. Contribution License
  11. Guidelines for Reviews
  12. Social Media
  13. Third-Party Websites and Content
  14. Advertisers
  15. Services Management
  16. Privacy Policy
  17. Term and Termination
  18. Modifications and Interruptions
  19. Governing Law
  20. Dispute Resolution
  21. Corrections
  22. Disclaimer
  23. Limitations of Liability
  24. Indemnification
  25. User Data
  26. Electronic Communications, Transactions, and Signatures
  27. Miscellaneous
  28. Contact Us

1. OUR SERVICES

What the tutor is

Nobl Tutor helps children in grades 4 to 10 practise math step by step. The tutor is an AI: a computer program, not a person. It can make mistakes, and we can’t promise particular results, grades or progress. It is a learning aid, not a replacement for school, a teacher or professional advice. We work to keep every step correct; if you find a mistake, please tell us.

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or would subject us to any registration requirement in that jurisdiction or country. Those who choose to access the Services from outside Canada do so on their own initiative and are solely responsible for complying with local laws.

We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and our Privacy Policy.

Personalized tutoring

The Nobl monthly plan may also include personalized tutoring: people on our team may work with you to understand how your child learns, suggest a learning plan for them and adjust how the tutor works with them. What personalized tutoring includes may change over time. To set it up and provide it, we may text, call or email you, as Texts, calls and emails about the Services describes.

Children and parental consent

Children use the Services only through profiles you create and control on your account. Children don’t have accounts, emails or passwords of their own. When you add a child, you confirm you are their parent or legal guardian and you agree to these Legal Terms and our Privacy Policy on their behalf. Please supervise their use the way you would any learning app, and make sure they use the Services as these Legal Terms allow. Choose a display name for their profile that doesn’t include their surname. To delete a child’s profile, email support@noblkids.com.

The free session

Our landing page offers one free session without an account. A parent or legal guardian, 18 or older, starts it by agreeing on the child’s behalf on a short note before the session starts. The free session is for families in Canada. Our Privacy Policy says what it keeps and for how long.

2. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, lessons, problems, website designs, audio, video, text, drawings and graphics in the Services (together, the “Content”), as well as the trademarks, service marks and logos in them, including the Nobl and Nobl Kids names (the “Marks”). Our Content and Marks are protected by copyright and trademark laws (and other intellectual property and unfair competition laws) and treaties in Canada and around the world. The Content and Marks are provided in or through the Services “as is” for your family’s personal, non-commercial use only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the Prohibited Activities section below, we grant you a non-exclusive, non-transferable, revocable license to:

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed or otherwise exploited for any commercial purpose without our express prior written permission. To ask for any other use, write to support@noblkids.com. If we ever give you permission to post, reproduce or publicly display any part of our Services or Content, you must identify us as the owners or licensors and keep any copyright or proprietary notice visible.

We reserve all rights not expressly granted to you in and to the Services, Content and Marks. Any breach of these intellectual property rights is a material breach of our Legal Terms, and your right to use our Services will end immediately.

Your submissions

By sending us any question, comment, suggestion, idea, feedback or other information about the Services (“Submissions”), you agree that we may use it freely, for any lawful purpose, to improve the Services, without acknowledgment or compensation to you. Submissions are about the Services themselves; your child’s lessons and words are never Submissions (see User Generated Contributions).

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current and complete; (2) you will keep that information accurate and promptly update it as needed; (3) you have the legal capacity to agree to these Legal Terms and you will comply with them; (4) you are at least 18 years old and are not a minor in the jurisdiction where you live; (5) you are the parent or legal guardian of every child you add; (6) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (7) you will not use the Services for any illegal or unauthorized purpose; and (8) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current or incomplete, we may pause or close your account and refuse any current or future use of the Services (or any part of them).

4. USER REGISTRATION

You need an account to use the Services beyond the free session. You sign up with Google or a phone number, and give a phone number you control. We may use your phone number and email address to contact you about the Services (see Texts, calls and emails about the Services). You agree to keep your sign-in details confidential, and you are responsible for all use of your account, including how your children use the tutor. We may remove or change a child’s display name if we decide it is inappropriate, or if it includes a surname or other details that identify the child.

5. PURCHASES AND PAYMENT

We use Stripe to accept payment, through its secure payment form on our page; your card details go to Stripe, and we never see them. You agree to provide current, complete and accurate purchase and account information for all purchases made through the Services, and to promptly update it so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases where the law requires it. We may change prices at any time; a change never affects a payment you already made, and we tell you before a new price applies to your subscription, so you can cancel before it does. All payments are in Canadian dollars.

You agree to pay all charges at the prices then in effect for your purchases, and you authorize us to charge your chosen payment method for those amounts when you pay. We may correct any errors or mistakes in pricing, even if we have already requested or received payment.

We may refuse any purchase made through the Services, and we may limit or cancel purchases per person, per household or per order, including purchases made under the same account, with the same payment method, or that appear fraudulent. If we refuse a purchase you have already paid for, we refund it.

6. PROMOTIONS

From time to time we may offer promotions, such as the sign-up bonus minutes. Each promotion is limited to one per account and household unless it says otherwise, applies only on noblkids.com, and has the terms shown with it. We may change, suspend or end a promotion at any time; minutes or access you have already received stay yours.

7. POLICY

Refunds: if you have a question about a payment or want to ask for a refund, email support@noblkids.com. We review every request, and nothing in these Legal Terms limits a refund you are entitled to under consumer protection law.

8. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than the one we make them available for: your family’s own learning. The Services may not be used for any commercial purpose unless we specifically approve it. As a user of the Services, you agree not to:

9. USER GENERATED CONTRIBUTIONS

When your child uses the tutor, they give answers, say or type words, and tell the tutor about themselves; when you use the Services, you give us details about your family (together, “Contributions”). Contributions are never shown to other users and are never made public. They are kept and used only as our Privacy Policy describes.

When you or your child make Contributions, you represent and warrant that:

Any use of the Services in violation of the above violates these Legal Terms and may result in, among other things, the pausing or closing of your account.

10. CONTRIBUTION LICENSE

We do not claim ownership of your Contributions. You and your child keep full ownership of them and of any rights in them. You give us a limited, non-exclusive, royalty-free license to host, store, copy, process and use your Contributions only to provide, secure and improve the Services for your family, as our Privacy Policy describes, including through the service providers it names. If a parent turns on “Save audio recordings”, it also covers recording your child’s talking lessons and the people who build Nobl listening to those recordings to find and fix problems and improve the Services, for as long as our Privacy Policy says we keep them. This license ends when the Contributions are deleted under our Privacy Policy. We never sell your Contributions, never publish them, never use recordings of your child to train AI models, and never use your child’s name, words, voice or image in advertising.

11. GUIDELINES FOR REVIEWS

There are no public reviews or ratings in the Services. We may invite you to leave a review, rating or testimonial about Nobl Tutor, for example in a survey or on a platform where we have a page. When you do, you must comply with the following criteria: (1) you should have firsthand experience with Nobl Tutor; (2) your review should not contain offensive profanity, or abusive, racist, offensive or hateful language; (3) your review should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation or disability; (4) your review should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; (8) you may not organize a campaign encouraging others to post reviews, whether positive or negative; and (9) your review should not name your child or include their image, voice or other details that identify them.

We may accept, reject or remove reviews we invited, in our sole discretion. Reviews are not endorsed by us and do not necessarily represent our opinions. We will only publish a review you give us, or use your name with it, if you agree to that when you give it, and you can ask us to stop at any time by emailing support@noblkids.com.

12. SOCIAL MEDIA

You may sign up and sign in with your Google account (a “Third-Party Account”). If you do, Google shares with us the name and email address on that account (and its profile picture, if it has one), as our Privacy Policy describes. We do not access your contacts, friends list or any other content in your Third-Party Account. Your relationship with Google is governed solely by your agreement with Google. You can stop signing in with Google by contacting us at support@noblkids.com.

13. THIRD-PARTY WEBSITES AND CONTENT

The Services may contain (or you may be sent through the Site) links to other websites (“Third-Party Websites”) and content or services that belong to or come from third parties, such as Stripe’s payment form (“Third-Party Content”). We do not investigate, monitor or check Third-Party Websites or Third-Party Content for accuracy, appropriateness or completeness, and we are not responsible for them, including their content, accuracy, opinions, reliability, privacy practices or other policies. Including, linking to or permitting the use of any Third-Party Website or Third-Party Content does not mean we approve or endorse it. If you leave the Services to use a Third-Party Website or Third-Party Content, you do so at your own risk, and these Legal Terms no longer apply. You should review the applicable terms and policies, including the privacy and data practices, of any website or service you use from the Services.

14. ADVERTISERS

There is no advertising in the tutor, and we do not allow advertisers to display ads in the Services. We advertise Nobl Tutor on other platforms, such as Facebook and Instagram, and measure those ads only with your OK, as our Privacy Policy describes. Nothing about your child is ever used for advertising.

15. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms, as our Privacy Policy allows; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including reporting them to law enforcement authorities; (3) in our sole discretion, refuse, restrict access to, limit the availability of or disable any part of your use of the Services that breaks these Legal Terms or the law; (4) limit use that is excessive or burdensome to our systems; and (5) otherwise manage the Services in a way designed to protect children, our families, our rights and property, and to keep the Services working properly.

16. PRIVACY POLICY

We care about data privacy and security, especially for children. By using the Services, you agree to be bound by our Privacy Policy, which is part of these Legal Terms. Please be aware that the Services are hosted in the United States, and that the AI services the tutor uses process data there. If you use the Services from Canada or anywhere else, your data is transferred to, stored and processed in the United States, as our Privacy Policy describes.

Service providers and AI

We run the Services and our business with other companies that process data for us, only for the purposes our Privacy Policy describes: hosting and storage, including the audio recordings a parent turns on (Google Cloud), sign-in codes and the texts and emails we send you (Twilio and SendGrid), payments (Stripe), product analytics and, only with your OK, screen recordings (PostHog), and, only with your OK, ad measurement about parents (Meta). The tutor's AI runs on OpenAI, in the United States. These service providers are bound by contract to protect the information they receive and to use it only to provide their services to us. Our Privacy Policy names each of them and what it receives.

In a talking lesson and in the free session, OpenAI receives your child’s speech and words so the tutor can understand and answer them. A parent agrees to this for the child with its own tick: “Turn on talking lessons” on the talking-lessons screen (after confirming it’s you) or when keeping a free session’s profile at sign-up, or the note before the free session. Accepting these Legal Terms when you set up your account doesn’t turn talking lessons on. OpenAI doesn’t use it to train its models. What each one receives, where, and how long it may keep it is in our Privacy Policy.

A parent can turn talking lessons off at any time on the talking-lessons screen. Your child then can’t use the tutor, talking or typing, until a parent turns them on again. If another company starts hearing your child, talking lessons stop until a parent reads the new details and turns them on again.

Talking lessons are recorded only if a parent turns on “Save audio recordings” on the talking-lessons screen (after confirming it’s you) or when turning talking lessons on at sign-up. It is off until a parent turns it on, and a parent can turn it off at any time on the same screen. Recordings stay with us on Google Cloud, are never sent to an AI company, are heard only by the people who build Nobl, and are deleted after the time our Privacy Policy says. The free session and typed lessons are never recorded.

17. TERM AND TERMINATION

These Legal Terms remain in full force and effect while you use the Services. You can stop at any time and ask us to delete your account by emailing support@noblkids.com. Without limiting any other provision of these Legal Terms, we may, in our sole discretion and without notice or liability, deny access to and use of the Services (including by blocking certain IP addresses) to any person, including for breach of any representation, warranty or covenant in these Legal Terms or of any applicable law or regulation, or to protect children, other families or the Services. We may pause or close your account at any time.

If we close your account for breaking these Legal Terms, you may not create a new account under your name, a fake or borrowed name, or the name of any third party. In addition to pausing or closing your account, we may take appropriate legal action, including civil, criminal and injunctive redress.

18. MODIFICATIONS AND INTERRUPTIONS

We may change, modify or remove the contents of the Services at any time or for any reason in our sole discretion without notice, and we may modify or discontinue all or part of the Services at any time. We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Services, except as the law requires.

We cannot guarantee the Services will be available at all times. We may experience hardware, software or other problems, or need to perform maintenance, resulting in interruptions, delays or errors. You agree that we are not liable for any loss, damage or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance, except as the law requires. Nothing in these Legal Terms obliges us to maintain and support the Services or to supply any corrections, updates or releases.

19. GOVERNING LAW

These Legal Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Nobl Kids Inc. and you agree that the courts of Ontario have jurisdiction to resolve any dispute that may arise in connection with these Legal Terms, unless the consumer protection law where you live gives you the right to go to your local courts.

20. DISPUTE RESOLUTION

Informal resolution first

If you have a problem with the Services, please contact us first at support@noblkids.com. Most concerns can be resolved quickly that way. Any dispute we cannot resolve together within 30 days may be brought before the courts described in Governing Law.

Exceptions

Either party may go to court at any time to enforce or protect its intellectual property rights, about allegations of theft, piracy, invasion of privacy or unauthorized use, or to ask for injunctive relief. Nothing in this section limits any right you have under consumer protection law, including to bring or join a class action.

21. CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies or omissions, including descriptions, pricing, availability and other information. We reserve the right to correct any errors, inaccuracies or omissions and to change or update the information on the Services at any time, without prior notice.

22. DISCLAIMER

The Services are provided on an as-is and as-available basis. You agree that your use of the Services is at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Services and your use of them, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranties or representations about the accuracy or completeness of the Services’ content, including the tutor’s answers and explanations, or the content of any websites linked to the Services, and we assume no liability or responsibility for any (1) errors, mistakes or inaccuracies of content and materials, (2) personal injury or property damage, of any nature, resulting from your access to and use of the Services, (3) unauthorized access to or use of our secure servers and/or any personal or financial information stored in them, (4) interruption or cessation of transmission to or from the Services, (5) bugs, viruses, Trojan horses or the like that may be transmitted to or through the Services by any third party, and/or (6) errors or omissions in any content and materials, or any loss or damage of any kind incurred as a result of the use of any content made available through the Services. We do not warrant, endorse, guarantee or assume responsibility for any product or service offered by a third party through the Services or any linked website.

23. LIMITATIONS OF LIABILITY

In no event will we or our directors, employees or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special or punitive damages, including lost profit, lost revenue, loss of data or other damages arising from your use of the Services, even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary in these Legal Terms, our liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us during the six (6) month period before any cause of action arose. Certain laws, including consumer protection laws in Canada, do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers or limitations may not apply to you, and you may have additional rights.

24. INDEMNIFICATION

To the extent permitted by law, you agree to defend, indemnify and hold us harmless, including our subsidiaries, affiliates and all of our officers, agents, partners and employees, from and against any loss, damage, liability, claim or demand, including reasonable lawyers’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) your use of the Services in breach of these Legal Terms; (3) any breach of your representations and warranties in these Legal Terms; or (4) your violation of the rights of a third party, including intellectual property rights. We may, at your expense, assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defence of such claims. We will use reasonable efforts to notify you of any such claim, action or proceeding when we become aware of it.

25. USER DATA

We keep certain data that you and your child send to the Services to run and manage them, as well as data about your use of the Services, as our Privacy Policy describes. We perform regular backups, but data can still be lost; keep your own copy of anything you need. Except as the law requires, we are not liable to you for any loss or corruption of such data.

26. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails and completing online forms are electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures and other communications we provide to you electronically, by email, by text message and in the Services, satisfy any legal requirement that such communication be in writing. You agree to the use of electronic signatures, contracts, orders and other records, including ticking a box or tapping a button to agree, and to electronic delivery of notices, policies and records of transactions started or completed by us or through the Services. To the extent the law allows, you waive any rights or requirements under any statutes, regulations, rules, ordinances or other laws in any jurisdiction that require an original signature or delivery or retention of non-electronic records, or payments or the granting of credits by any means other than electronic means.

Texts, calls and emails about the Services

You agree that we may contact you by text message, phone call or email, at the phone number and email address on your account, to provide the Services. For example, we may contact you to sign you in; about your account, your payments and your subscription; to answer you when you contact us; when you ask us to contact you, such as by booking a call with us; and, when your plan includes personalized tutoring, to set it up and provide it. These messages are part of the Services, not marketing. Your carrier’s standard message and data rates may apply, and how often we contact you depends on how you use the Services.

You can ask us at any time to stop texting or calling you about the Services, by replying STOP to one of our texts or by emailing support@noblkids.com. We may then contact you by email or in the Services instead, and parts of the Services that need us to talk with you, such as personalized tutoring, may be limited. Sign-in codes are sent only when you ask for one.

Marketing messages

We may send you news, tips and offers about Nobl by email or by text only if you turn them on under Marketing messages in your parent area, where email and text each have their own switch. They are off until you turn them on; accepting these Legal Terms, or creating an account, does not turn them on. You can turn them off there at any time, or by using the unsubscribe link in one of our marketing emails or replying STOP to one of our marketing texts, and we will stop sending them promptly, and no later than 10 business days. Turning marketing messages off does not stop the messages about the Services described above.

27. MISCELLANEOUS

These Legal Terms, our Privacy Policy and any policies or operating rules we post in the Services are the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms is not a waiver of it. These Legal Terms operate to the fullest extent permitted by law. We may assign any or all of our rights and obligations to others at any time, with the protections our Privacy Policy promises. We are not responsible or liable for any loss, damage, delay or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is found to be unlawful, void or unenforceable, it is deemed severable and does not affect the validity and enforceability of the remaining provisions. No joint venture, partnership, employment or agency relationship is created between you and us by these Legal Terms or your use of the Services. You agree that these Legal Terms will not be read against us because we drafted them. You waive any defences you may have based on the electronic form of these Legal Terms and the lack of signing by the parties.

28. CONTACT US

To resolve a complaint about the Services or to receive more information about using them, please contact us at:

Nobl Kids Inc.
1 First Canadian Place, 100 King Street West, Suite 6200, P.O. Box 50, Toronto, Ontario M5X 1B8, Canada
Phone: 437-529-3443
support@noblkids.com